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Want

Draft notice

This document was drafted by an automated system. It is not legal advice. The Want operator must have a licensed attorney review before public launch.

Terms of Service

Last updated: 2026-08-22

These Terms of Service (the “Terms”) form a binding agreement between you and Want (“Want,” “we,” “us,” or “our”) governing your use of the Want website, mobile applications, and related services (collectively, the “Service”). By creating an account, posting a want, replying to a want, sending a message, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.

The Service is offered only to residents of the United States who are at least eighteen (18) years old. By using the Service you represent that you meet both requirements.

1. What Want is (and is not)

Want is a reverse marketplace. Buyers post descriptions of items they want to acquire (“Wants”). Sellers browse Wants and may respond with offers or messages. Want is a listing and messaging conduit only. Want is not a party to any transaction between users, does not take title to, store, ship, inspect, verify, appraise, authenticate, or endorse any item, and does not hold funds in escrow. All exchanges of goods and money happen off-platform, between users, on terms they arrange themselves.

Want does not verify the identity, background, representations, or creditworthiness of any user. Any interaction you have with another user is at your own risk. You are solely responsible for evaluating the other party, inspecting any item, and completing any transaction safely and lawfully.

2. Accounts

  1. You must provide accurate account information and keep it current.
  2. You are responsible for all activity that occurs under your account and for keeping your credentials secure.
  3. You may not share, sell, or transfer your account. One person per account; one account per person.
  4. We may refuse, suspend, or terminate any account at any time, with or without notice, in our sole discretion, including for suspected violations of these Terms.

3. Posting fee

  1. Posting a Want requires payment of a ninety-nine-cent (US$0.99) fee (the “Posting Fee”), plus any applicable taxes. The Posting Fee is charged for the service of publishing your Want on the Service. It is not a commission on any sale, and no sale is guaranteed or implied.
  2. On the web, payments are processed by Stripe, Inc. and are subject to Stripe’s terms. You authorize us and Stripe to charge your selected payment method for the Posting Fee.
  3. We may change the Posting Fee at any time on a prospective basis. Changes will not affect Wants already published at the prior price.

3(b). No Refunds

ALL POSTING FEES ARE FINAL AND NON-REFUNDABLE. WANT DOES NOT OFFER REFUNDS FOR ANY REASON.

ALL POSTING FEES ARE FINAL AND NON-REFUNDABLE. Want does not offer refunds for any reason. This includes but is not limited to: mistakes, changed minds, expired listings, no seller response, dissatisfaction with results, duplicate posts, or accidental purchase. On the web, chargebacks initiated with your card issuer will be contested using the clickwrap acknowledgment recorded at the time of purchase and may result in permanent account suspension without further notice. On iOS, refund requests to Apple are governed by Apple’s refund policy — Want has no control over Apple’s decisions; however, if Apple issues a refund, the associated Want will be voided and repeat refunds may result in account suspension under these Terms.

3(a). iOS In-App Purchases

When you use the Want iOS app, the Posting Fee is charged as an Apple In-App Purchase (the Consumable product com.creed.want.post_credit) and billed to the Apple ID on your device. iOS payments are additionally subject to Apple’s terms, including the Apple Media Services Terms and Conditions and the End User License Agreement that Apple provides. Apple’s terms control the payment relationship on iOS: Apple is the merchant of record for that transaction, Apple sets and adjusts local pricing, and refund requests for iOS Posting Fees go through Apple per Apple’s refund policy (see reportaproblem.apple.com). Want cannot issue refunds for iOS purchases. Nothing in these Terms limits any non-waivable right you have under Apple’s terms or applicable consumer-protection law.

4. Your representations when posting

Each time you post a Want, send an offer, or send a message, you represent and warrant that:

  1. The content is accurate, not misleading, and posted in good faith.
  2. You have all rights necessary to post the content, including rights to any reference photo or other material you upload.
  3. The item you are seeking (or offering, in the case of a reply) is lawful to buy, sell, and possess in your jurisdiction and the counterparty’s jurisdiction.
  4. The Want does not solicit, and any offer does not describe, an item or service listed on our Prohibited Items policy.
  5. You are not acting on behalf of any sanctioned person or entity.

5. Prohibited conduct

You agree not to, and not to attempt to:

  1. Post, request, offer, or facilitate any item or service prohibited by our Prohibited Items policy or our Community Guidelines.
  2. Solicit or offer stolen goods, counterfeit goods, or items marketed as “no questions asked,” “no serial numbers,” or the equivalent.
  3. Impersonate any person or misrepresent your affiliation.
  4. Use the Service to harass, threaten, defame, defraud, or discriminate against any person.
  5. Send unsolicited commercial messages, spam, chain messages, or off-topic promotions.
  6. Circumvent, disable, or interfere with security or rate-limiting features; scrape or bulk-download the Service; or use bots or automated agents to interact with the Service without our written permission.
  7. Reverse engineer or attempt to derive source code from any part of the Service.
  8. Use the Service in violation of any applicable law, regulation, or third-party right.

6. License you grant to Want

You retain ownership of the content you post (Wants, offers, messages, photos, and other material) (“Your Content”). You grant Want a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, display, adapt (for formatting and display), and distribute Your Content solely to operate, provide, secure, and improve the Service, and to enforce these Terms. This license ends a reasonable time after you delete Your Content, except for backup copies retained for a limited period and for content preserved under law or these Terms (for example, moderation records or legal-hold requests).

7. Want’s role in content

Want may, but is not obligated to, review, moderate, edit, or remove content. We may remove content or restrict accounts for any reason or no reason, without notice. Removal or non-removal of content is not an endorsement of that content and does not create liability. We do not pre-screen listings for legality, accuracy, or safety.

8. Copyright — DMCA

If you believe content on the Service infringes your copyright, see our DMCA policy for the notice and counter-notice procedure and the designated agent contact. We terminate repeat infringers in appropriate circumstances.

9. Third-party links and services

The Service links to and integrates with third-party services (including Stripe, Supabase, Apple, Google, and Vercel). Want is not responsible for third-party services or content. Your use of those services is governed by their own terms.

10. No warranties

The Service is provided “as is” and “as available” without warranty of any kind, express, implied, or statutory. Want disclaims all warranties, including merchantability, fitness for a particular purpose, non-infringement, title, quiet enjoyment, accuracy, and any warranty arising from course of dealing or trade usage. Want makes no warranty regarding any user, any Want, any offer, any item, any message, or any transaction, and does not represent that the Service will be uninterrupted, secure, or error-free.

11. Limitation of liability

To the maximum extent permitted by law, Want and its officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, data, goodwill, use, or other intangible losses, arising out of or relating to your use of, or inability to use, the Service, or to any interaction with any user or any item, whether based in contract, tort, statute, or otherwise, and whether or not Want has been advised of the possibility of such damages.

Want’s aggregate liability arising out of or relating to the Service or these Terms will not exceed the greater of (a) the total Posting Fees you paid to Want in the twelve (12) months before the event giving rise to the claim, or (b) one hundred US dollars (US$100). These limitations form an essential basis of the bargain between you and Want.

12. Indemnification

You will indemnify, defend, and hold harmless Want and its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to (a) Your Content, (b) your use of the Service, (c) your interaction or transaction with any other user, (d) your violation of these Terms, or (e) your violation of any law or third-party right. Want may, at its option, assume the exclusive defense and control of any matter subject to indemnification, and you will cooperate with our defense.

13. Binding individual arbitration and class-action waiver

Please read this section carefully. It affects your rights.

  1. Agreement to arbitrate. You and Want agree that any dispute, claim, or controversy arising out of or relating to the Service or these Terms (a “Dispute”) will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The arbitration will be conducted by a single arbitrator in the county where you reside, or by video, at your election. The arbitrator’s award may be entered in any court of competent jurisdiction.
  2. Class-action waiver. You and Want agree that each may bring claims against the other only in an individual capacity and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person’s claims and may not preside over any form of representative or class proceeding.
  3. Jury-trial waiver. If for any reason a claim proceeds in court rather than in arbitration, you and Want waive any right to a jury trial.
  4. Mass-arbitration batching. If twenty-five (25) or more similar arbitration demands are filed by or with the coordination of the same law firm or organized group within a sixty-day period, the demands will be administered in staged batches of no more than fifty (50) at a time, with a single administrative filing fee per batch. This paragraph is intended to make arbitration workable at scale and is severable.
  5. Small-claims carve-out. Either party may bring an individual claim in small-claims court if the claim qualifies and proceeds only in that court.
  6. Opt-out. You may opt out of this arbitration agreement by sending written notice to legal@wantie.app within thirty (30) days after first accepting these Terms. Your notice must include your name, the email associated with your account, and the statement “I opt out of Want’s arbitration agreement.” Opting out will not affect any other provision of these Terms.
  7. Injunctive relief. Either party may seek injunctive relief in court to protect intellectual property or confidential information without waiving arbitration.

14. Governing law and venue

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws principles. Except for matters subject to arbitration, the state and federal courts located in Delaware have exclusive jurisdiction, and you consent to their personal jurisdiction.

15. Termination

You may stop using the Service at any time and may delete your account from the account settings screen. We may suspend or terminate your access to the Service at any time, with or without cause and with or without notice. Sections that by their nature should survive termination (including licenses to Your Content already granted, indemnification, disclaimers, limitations of liability, arbitration, and this sentence) survive termination.

Suspension for chargebacks and repeated Apple refunds. Without limiting the foregoing, Want may immediately and permanently suspend or terminate your account, and refuse further service, if (a) you initiate a chargeback or payment dispute with your card issuer or bank for any Posting Fee paid through Stripe, or (b) Apple issues a refund on more than one Posting Fee paid through Apple In-App Purchase associated with your account, or (c) we determine in good faith that you have used chargebacks or refund requests to abuse the Service. Suspension under this paragraph does not entitle you to any refund of prior Posting Fees.

16. Changes to these Terms

We may change these Terms from time to time. If we make a material change, we will provide notice by email, in the Service, or by updating the “Last updated” date at the top of this page, and where required by law, by additional means. Changes are effective when posted unless a later effective date is stated. Your continued use of the Service after the effective date constitutes acceptance of the changed Terms.

17. Miscellaneous

  1. Entire agreement. These Terms, together with the policies referenced above, are the entire agreement between you and Want and supersede all prior agreements on the subject.
  2. Severability. If any provision is held unenforceable, the remaining provisions remain in effect, and the unenforceable provision will be reformed to the minimum extent necessary.
  3. No waiver. Our failure to enforce any right or provision is not a waiver of that right or provision.
  4. Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms to an affiliate or in connection with a merger, acquisition, or sale of assets.
  5. Notices. We may give notices by email, by posting in the Service, or as otherwise permitted by law. You may give notices to us at legal@wantie.app.
  6. Contact. Questions about these Terms may be sent to legal@wantie.app.
Terms of Service · Want